Founded in April of 2008, we are a family of riders and passengers who strive to offer the best products in the industry, at the best prices, with exceptional customer service. To claim perfection would be an insult to humanity in general, as everybody knows that mistakes can always happen.
Thankfully, our mistakes are rare, and more importantly, we will work extra hard to correct any problems you may encounter - whether the fault is ours or not.
Reflecting that philosophy, we have created perhaps
the most liberal return policy i the industry:
You have 14 days to return the new and unused product from the date of receipt to receive a refund for the price paid.
Exchanges of flawed or incorrect products, or products damaged during shipping, are handled fast, to get you riding again.
Parts may only be returned prior to installation or attempted installation, and must be returned in their original condition and packaging. They must not be altered or damaged in any way.
A refund back to the original payment method used will be issued upon receipt by BellissiMoto.
We are not responsible for lost packages, so keep a record of your tracking number.
Note on special order items: Any item that is custom ordered, or produced specifically for you, in certain cases, either have a restocking fee imposed of 25%, or in some cases may not be returned at all. The discretion is ours to decide the eligibility of special order items for a refund. If you have questions about whether an item is a "Special Order" item that may be subject to a restocking fee - Just ask us!
Note on protective gear: If your riding gear doesn't fit and if it is unused, unaltered, and all tags are still attached to the item, then we will exchange it for the proper size if you contact us within 7 days of receipt. You then have 30 days to ship it back to us. If you need longer than 30 days please let us know—typically this is not an issue as long as the delay is kept within reason and you notify us in advance.
- Customer is responsible for return shipping on original order back to us for exchange.
- We will cover the shipping on the first new exchange order back to you.
- Check out our sizing information to help you make the right size choices for you.
Furthermore, we are sensible, logical, reasonable people who understand that flexibility is key, so if your situation is a bit unusual, just contact us and I'm sure we can resolve everything.
For more detailed information regarding special order items, returns, warranties and liabilities, please see Terms & Conditions here.